Fix: “We Can’t Install the 64-bit Version of Office Because We Found the Following 32-bit Program”

If you’re encountering the error message “We can’t install the 64-bit version of Office because we found the following 32-bit Program,” this guide will help you resolve it. This issue typically arises when remnants of a previous 32-bit Office installation remain on your system. This is the Microsoft Most common installation error faced while installing Microsoft Office Professional Plus 2016.

Steps to Fix the Error

1. Uninstall 32-bit Office Components

• Open the Control Panel and navigate to Programs and Features.
• Look for any 32-bit versions of Microsoft Office. If you find any, uninstall them.
• If Microsoft Office isn’t listed, proceed to the next step.

2. Use the Registry Editor

• Press Windows key + R to open the Run dialog box.
• Type regedit and press OK to open the Registry Editor.
• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
• Look through the list of registry keys for any related to Microsoft Office. This can be done by checking the “DisplayName” of each key.
• If you find any 32-bit Office components, delete those registry keys.

3. Clean Up Leftover Files

• Navigate to C:\Program Files (x86) and C:\Program Files.
• Delete any remaining folders related to Microsoft Office.

4. Uninstall Registry Cleaners and Antivirus Software

• Sometimes, registry cleaners and antivirus programs can interfere with the installation process.
• Temporarily uninstall these programs from the Control Panel.

5. Restart Your Computer

• Restart your computer to ensure all changes take effect.

6. Install the 64-bit Version of Microsoft Office

• Download the 64-bit version of Microsoft Office from the official Microsoft website.
• Run the installer and follow the on-screen instructions to complete the installation.

Complete video for Fix: We can’t install the 64-bit version of Office because we found the following 32-bit Program

Conclusion

By following these steps, you should be able to resolve the error and successfully install the 64-bit version of Microsoft Office. If you continue to experience issues, consider seeking additional support from Microsoft or a professional technician.

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